Shipping & Returns
Shipping Policy
We ship worldwide from our fulfillment centers. Orders are processed within 1-3 business days.
Shipping Rates
- Free Standard Shipping on orders over €99
- Standard Shipping (7-15 business days): €4.99
- Express Shipping (3-7 business days): €12.99
Tracking
You will receive a tracking number via email once your order ships. You can track your package at any time through the link provided.
Returns & Exchanges
We want you to be completely satisfied with your purchase.
30-Day Return Policy
- Items can be returned within 30 days of delivery
- Products must be unopened and in original packaging
- Return shipping costs are the responsibility of the buyer
- Refunds are processed within 5-7 business days
Damaged Items
If your item arrives damaged, contact us within 48 hours with photos. We will arrange a replacement or full refund at no cost to you.
Questions? Contact us at support@extoril.com